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Posted on: May 15, 2020

NM Rail Runner Express Extends Suspension of Passenger Service

NM Rail Runner Express Service Suspended

Train officials are coordinating with the Administration to develop and implement COVID-Safe Practices 

(Albuquerque, NM – May 15, 2020) – NM Rail Runner Express will extend suspension of passenger service through May 31 in accordance with the State’s Public Health Orders and Executive Orders. New Mexico Governor Michelle Lujan Grisham’s Administration is developing industry-specific COVID-Safe Practices for a “phased-in approach” to reopen many of the State’s services and businesses. To support this effort, Rail Runner officials are working with the Administration to develop COVID-Safe Practices to resume NM Rail Runner Express services once it is deemed safe to do so.

“We are working with the Governor’s office to develop COVID-Safe Practices to safely reopen the train for passenger service,” said Terry Doyle, Director of Rio Metro Regional Transit District, the agency which oversees the Rail Runner. “There are a number of protocols we need to implement to ensure the safety of our customers and staff - including how best to support social distancing, stringent sanitation, and other COVID-Safe Practices aboard the train. We also need to give transit service providers that connect with the train time to adjust their schedules to connect with Rail Runner service.”

Once a final date for reopening Rail Runner service is determined, the information will be released to the local media and through Rail Runner social media outlets such as Facebook and Twitter. People can also visit www.riometro.org for the latest service updates.

Rio Metro Customer Service representatives are available at 866-795-7245 and 505-245-RAIL (7245) from 6 a.m. to 6 p.m. Monday through Friday Saturday and Sunday 8 a.m. to 4 p.m.

The Governor’s office is urging New Mexicans who have non-health-related questions or concerns about COVID-19 to call 833-551-0518 or visit www.newmexico.gov , which is being continually updated as a one-stop source for information.

For the full list of NM Public Health Orders and Executive Orders, please visit: https://cv.nmhealth.org/public-health-orders-and-executive-orders/

Contact: Augusta Meyers, MRCOG Communications Mgr. (505) 239-8612, ameyers@mrcog-nm.gov

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